Items are restocked periodically. To stay updated on restocks and new releases, subscribe to our newsletter and follow us on Instagram.

Orders placed Monday through Friday are typically processed within 2–3 business days, excluding holidays and periods of high order volume.

Please note that some products have extended processing times, including made-to-order items. If an item requires additional processing time, the estimated timeframe will be stated on the product page. Orders containing these items will ship once all items are ready.

All orders ship from Toronto and New York City.

Estimated delivery times begin once your order has been shipped:

• Canada: 2–8 business days
• United States: 2–8 business days
• International: 5–22 business days

Delivery times are estimates only and may vary depending on the destination and carrier. We are not responsible for shipping delays once an order has been dispatched.

Unfortunately, we’re unable to cancel, modify, or combine orders once they’ve been placed. Please review your order carefully before completing checkout.

All sales are final. 

We offer size exchanges only if requested within 7 days of delivery.

Items must be unworn, unwashed, and returned in their original condition with all tags attached. Exchanges are subject to product availability. Customers are responsible for all shipping costs and any applicable duties.

Please refer to the Sizing section located on each product page. If you’re between sizes or need additional sizing advice, contact us at support@noscenegirls.com before placing your order.

Yes. We ship worldwide from Toronto and New York City using trusted carriers including DHL, UPS, and Purolator.

International deliveries are completed by the selected carrier and its local delivery partners.

Yes. Customers are responsible for all customs duties, import taxes, and related fees charged by their country.

These fees are not collected during checkout and must be paid upon delivery. Failure to pay these charges may result in your package being returned or abandoned by the carrier without refund.

This applies to all orders, including those shipped to the United States. Any customs or import fees must be paid directly upon delivery. Please note that failure to pay these charges may result in your order being forfeited without refund.

Please check your spam or junk folder first.

If you still haven’t received your confirmation email, verify that the email address entered at checkout was correct. If the issue persists, contact our support team.

Yes. We partner with select retailers worldwide. To apply, email sales@noscenegirls.com with your store name, website, location, and a brief introduction. Minimum order quantities and lead times vary by collection. Our team will review your application and provide additional information if your business is a good fit.